3.3 Client workstation

3.3.1 Hardware requirements

SIU references: SIU-011, SIU-012, SIU-013, SIU-014, SIU-015, SIU-016, SIU-017.

Note: These are the minimum requirements for MyID, excluding operating system, third party software, dependencies or drivers.

3.3.2 Operating systems

SIU reference: SIU-018.

Note: Throughout the MyID documentation, where "Windows 10" is listed as a supported operating system, this includes the versions listed above.

Some third party software and devices used with MyID are not supported on certain platforms. See the relevant integration guide for details.

Some product features may not be supported on both 32-bit and 64-bit architectures.

Note: Currently, MyID has not been tested on Windows 10 ARM-based PCs, and is therefore not supported on this platform. For further information, contact your Intercede account manager to discuss your requirements.

3.3.3 .NET Framework

You must have .NET Framework 4.8 installed on each client PC on which you want to install MyID Desktop. MyID is developed and tested using .NET Framework 4.8; if you need to use a later version of the .NET framework, contact customer support quoting reference SUP-283.

3.3.4 .NET Core Desktop Runtime

For each client PC that is going to use the MyID Operator Client, download and install the .NET Core Desktop Runtime. See section 3.1, Prerequisites for details.

3.3.5 Internet Options

SIU references: SIU-019, SIU-020, SIU-021.

MyID no longer has dependencies on Internet Explorer; however, there are still some circumstances where Windows Internet Options configuration is still required for some features. See section 4.9, Configuring Internet Options for details.